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Intuit ordered to pay millions to customers tricked into paying for TurboTax

Intuit -- the owner of TurboTax, has reached a multistate agreement in which the company has to pay a total of $141-million dollars to consumers who were unfairly charged.

 

$3.5-million-dollars will be distributed to more than 115,000 Michigan consumers who were deceived by Intuit in paying to file their federal tax return between 2016-2018.

 

The investigation found that Intuit engaged in several deceptive and unfair trade practices that limited consumers participation in the IRS Free File Program.

 

The company used confusingly similar names for both its IRS Free File product and its commercial freemium product.

 

Consumers are expected to receive about $30 for each year they paid for services, the announcement said. They will automatically receive notices and a check by mail.

 


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